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Industries

Marketing for Financial Services

The most regulated sector on this site. An agency that has not read the financial promotions rules will produce work you cannot publish.

Financial services marketing is constrained before it is creative: every promotion needs approval by an authorised person, and Consumer Duty requires evidence that customers understood what they bought. The Nexclick works inside that, which slows publication and removes almost all of the usual risk.

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Is this you?

What actually goes wrong in this sector

  • Marketing copy waits weeks for compliance sign-off and comes back unrecognisable.
  • Comparison sites sit above you for every product term you would want to rank for.
  • Consumer Duty changed what you must evidence and the website has not moved.
  • Your best clients came by referral and the marketing is aimed at strangers.
  • An agency wrote copy implying an outcome you are not permitted to promise.

How buyers choose

The decision you are actually competing in

Every recommendation further down this page follows from this. If it does not describe your customers, the recommendations will not fit either — tell us and we will say so.

Slowly, on trust, and with a strong preference for people over institutions wherever advice is involved. For advised services — financial planning, mortgages, wealth — the decision resembles choosing a solicitor: referral leads, credentials and regulatory standing get checked, and the individual adviser matters more than the firm. For direct products the pattern inverts entirely and comparison sites dominate, because the customer treats the product as commoditised and price-led. The commercially useful distinction is which of those you are in, since they need opposite strategies: one is a relationship and content business built over years, the other is a distribution fight most firms cannot win. Both audiences check permissions, and both are considerably more sceptical than they were a decade ago.

What applies here

The services that genuinely matter in this sector

Each links to the full service page. The reason underneath is specific to this sector — it is why the service matters here, not a description of what it is.

  • SEO

    Content Strategy

    Financial questions are searched constantly, and answering them well is the main route by which an advised firm becomes visible without competing against comparison sites on product terms.

  • Digital Marketing

    Lead Generation

    The gap between enquiry and first meeting is where advised firms lose most of their marketing spend, and response speed matters as much here as in any consumer sector.

  • Local SEO

    Reputation Management

    Regulatory standing and reputation get checked before any first meeting, and a firm with no visible reviews and a thin online presence quietly loses referrals it never knew were made.

  • Design

    Conversion-Focused Design

    Adviser profiles, fee transparency and a clear explanation of what happens next do more for enquiry quality than traffic ever will, particularly where the fee basis is not obvious.

  • Digital Marketing

    Analytics & Tracking Setup

    Attribution across a cycle measured in months, with the CRM connected — otherwise acquisition gets judged against a first-year fee in a business built on multi-year relationships.

  • Digital Marketing

    Email Marketing

    Regulatory and tax changes generate genuine reasons to be in touch, and a list of clients and prospects is one of very few assets a comparison site cannot take from you.

What to skip

What is not worth your money in this sector

The section a sector page normally leaves out. Several of these are things we could have sold you.

  • Competing with comparison sites on product terms

    They have the traffic, the brand budgets and the aggregation. A firm bidding against them on generic product terms buys the most expensive clicks in the auction and then loses the comparison anyway.

  • Any copy implying a guaranteed or likely return

    It is not permitted, it will be caught, and the reputational cost of a withdrawn promotion exceeds anything the copy could have earned. Risk warnings are not decoration and past performance language is specifically constrained.

  • Marketing that outpaces compliance sign-off

    A campaign built without an approval step produces work that either goes out unapproved or never goes out at all. Building sign-off into the schedule is slower and very considerably cheaper.

  • Generic "trusted advisers since 1987" positioning

    Every competitor says it and none of it distinguishes anybody. A stated specialism, a defined client type, or a clear position on fees is the only thing a prospect can actually use to choose between firms.

Checklist

Before any financial promotion goes out

Every item here has produced an enforcement action or a withdrawn promotion somewhere in the UK market. Run it before publication rather than after somebody complains about it.

  1. 01Has an FCA-authorised person approved this specific communication?
  2. 02Is the approval recorded, with a date and a version reference?
  3. 03Does the piece imply, anywhere, a likely or guaranteed return?
  4. 04Are risk warnings prominent rather than in small print at the end?
  5. 05Is past performance presented to the required standard with the correct caveats?
  6. 06Does it distinguish clearly between advised and non-advised services?
  7. 07Are the firm’s actual FCA permissions accurately represented?
  8. 08Is the firm reference number stated where it is required?
  9. 09Would the intended audience genuinely understand it, as Consumer Duty requires?
  10. 10Is there evidence you tested that understanding rather than assuming it?
  11. 11Does any social post, webinar or video also count as a promotion?
  12. 12Are fees and charges presented clearly rather than referenced elsewhere?
  13. 13Does any testimonial imply an outcome that others should expect?
  14. 14Has anything been changed since approval, however small?
  15. 15Could you produce the approval record if the regulator asked tomorrow?

Compliance

The rules that shape the marketing

The most demanding on this site, and it governs the marketing rather than merely constraining it. Financial promotions must be approved by an FCA-authorised person before publication, and the definition of a promotion is broader than most firms assume — it catches social posts, webinars and much of what an agency would treat as ordinary content. Communications must be clear, fair and not misleading, with risk warnings given appropriate prominence and past performance handled to strict rules. Consumer Duty adds an obligation to evidence that communications supported good customer outcomes and were understood by their intended audience, which is a documentation requirement as much as a writing one. Where you promote consumer credit or mortgages, further specific rules apply, and the permissions your firm actually holds must be represented accurately, including the boundary between advised and non-advised services.

Buying cycle

How long this sector actually takes

Long and referral-led on the advised side, short and price-led on the direct side. An advised relationship typically begins with a recommendation, followed by weeks or months of consideration before a first meeting, with the website acting as verification rather than persuasion. Once established, those relationships last for years, which means acquisition costs can be justified far beyond what a first-year fee suggests — and most firms budget as though the opposite were true. Direct product purchases move in days through comparison sites. There is also a genuine event-driven pattern: tax year end, Budget announcements and regulatory changes all generate concentrated demand that a firm can only capture if it was already visible when they happened.

First 90 days

What the first quarter realistically looks like

Ordered by what has to be true before the next thing works, not by what is quickest to show you.

  1. 01Week 1–2

    Build compliance into the schedule

    An approval step with a named approver and a realistic turnaround, agreed before anything is written. Marketing that ignores this produces work that simply cannot be published.

  2. 02Week 2–4

    Decide advised or direct

    They need opposite strategies and most firms are quietly attempting both. The comparison site fight is unwinnable for the majority; the advised relationship business is slow and durable.

  3. 03Week 4–8

    Fix the adviser profiles and the fees

    Named people with credentials and permissions, plus a clear statement of how you charge. Both get checked before a first meeting and both are usually vague.

  4. 04Week 6–12

    Answer the questions that precede advice

    Content addressing the situations that prompt somebody to seek advice, published early enough to be found while they are still deciding whether to seek any.

Questions

Financial Services questions

What actually counts as a financial promotion?

More than most firms expect. An invitation or inducement to engage in investment activity covers website copy, social posts, webinars, videos and much of what an agency would call content marketing. The safe assumption is that anything promoting a regulated service needs approval before it goes anywhere.

How does Consumer Duty affect our marketing?

It shifts the test from whether a communication was accurate to whether the audience understood it and got a good outcome. That means plainer language, and evidence that you checked comprehension rather than assumed it. It is a documentation obligation as much as an editorial one.

Can we compete with comparison sites?

On product terms, realistically not — they aggregate the market and outspend everyone. On advice, situations and specialism, comfortably, because those are searches an aggregator cannot serve. The strategic error is fighting them where they are strong instead of where they are absent.

How do we market advice without implying a guaranteed outcome?

By selling the process rather than the result. What the advice covers, how you charge, what the review cycle looks like and who you are suited to are all promotable and all compliant. Outcome language is where firms get into difficulty and it was never the persuasive part.

Should we publish our fees?

Yes, or at least the basis and a realistic range. Most competitors avoid it, which makes transparency a genuine advantage, and it filters out enquiries that were never viable. It also aligns with the direction of regulatory expectation rather than working against it.

How long does financial services marketing take to work?

Two to three quarters before enquiries stabilise, longer before you can judge quality, because an advised relationship starting today may not complete for months. Add the approval cycle to every campaign timeline — a fortnight of sign-off is normal and needs planning for, not resenting.

Can an agency without financial services experience do this work?

They can, and the compliance cost usually exceeds the saving. The failure mode is predictable: copy written to ordinary marketing standards, rejected at approval, rewritten until it says nothing. Whoever writes it needs to understand the constraints before drafting rather than after.

Last reviewed 28 July 2026.

Tell us what you are trying to fix

A 20-minute call, no pitch deck. The Nexclick will tell you what we would do, roughly what it costs, and whether we are the right people for it.