Straight answers to the awkward questions

Mostly UK businesses between roughly two and two hundred people — big enough to have a real marketing budget, small enough that the person deciding is the person you speak to. The Nexclick also does specialist pieces for larger organisations where an in-house team needs a particular skill for a defined period.

Yes, most of the work is outside London. The office is in Central London but delivery happens over calls and shared documents, so location makes no practical difference. There are dedicated pages for the major UK cities if you want to see local context.

Often, and it works when the boundaries are written down at the start. A common split is The Nexclick handling search or AI while another team owns the site build. What does not work is two agencies both believing they own the same thing.

Buy links from networks, generate fake reviews, run black-hat tactics that risk a manual action, or take on work we cannot do well. We also will not quote a number before looking at your accounts — a proposal written without data is a sales document.

Three to six months for meaningful movement on competitive terms, sometimes longer in crowded sectors. Technical fixes can show within weeks. Local map pack changes often show in six to twelve. Anyone promising page one in thirty days is either guessing or churning clients.

Days, which is the point of them — but the first four to six weeks are largely learning. Early data is used to cut what does not convert. Judging a paid campaign on its first fortnight tells you almost nothing except whether the tracking works.

A straightforward marketing site is typically six to ten weeks from kick-off. Ecommerce and web applications run longer. The variable that slips timelines most often is not development, it is content sign-off — which is why we ask for a named decision-maker at the start.

No, and neither can anyone else honestly. Nobody controls Google’s index. What The Nexclick will do is tell you before starting whether the terms you want look winnable on your budget, and say so plainly if they do not.

Retainers start in the hundreds per month and projects in the low thousands, depending on the service area. Indicative starting points for each are published on the pricing page, and a real quote follows a call — because the same brief costs different amounts depending on what already exists.

Retainers run a rolling three-month initial term, then continue monthly with 30 days’ notice. Three months is the shortest window in which search or paid work generates enough data to judge fairly. Projects are milestone-based against a fixed scope.

You do. Everything is set up in your name where the platform allows it, with The Nexclick added as a manager. If you leave, we remove our access and nothing moves. Assets are never built in a way that makes leaving difficult.

Sometimes. It is worth it where there is a repetitive, high-volume task with a clear rule set — missed calls, first-line support, document handling. It is rarely worth it as a general upgrade. The Nexclick will measure the gap before proposing anything, and will tell you if there is not one.

In the work we do, it usually catches what staff never had time to reach — out-of-hours enquiries, backlogs, overflow. Systems are built with explicit handover rules so anything sensitive, urgent or unusual goes to a person immediately rather than being handled badly by a model.

Any system handling personal data is scoped against your lawful basis, retention rules and data residency requirements before it is built, and documented so it can be shown to a regulator. Where a model provider is involved, what data leaves your systems is written down explicitly.